Terms and conditions
Children must be aged 10 or over for evening reservations.
Where credit card details are required for certain bookings or special events, no payment will be taken unless you fail to attend your reservation or cancel with less than 6 hours’ notice, which does not allow us enough time to reallocate the table. In such cases, a €30 per person fee will apply.
Please inform us in advance of any allergies.
For all large group reservations, selecting our Kensei or Chef’s tasting menu is mandatory (please note that we do not offer a vegan alternative menu).
A private area is available for group bookings.
For disabled access, please contact us in advance, as entry will be via the Hotel Bahía del Duque entrance.
For an immediate booking, please contact the restaurant directly on 822 621 133.
Please arrive on time. Due to high demand, we can only hold your table for 15 minutes before releasing it if we have not heard from you.
Please note that specific tables cannot be guaranteed.
For large group bookings or special requests, please email us at reservations@kenseijapanesetenerife.com.